Refund policy

Got a frown? Hold that thought.

email us at gday@roobeeroo.com.au to get it turned upside down.

We're real people and we really will try our best!

Including photos (of the thing causing the frown, not the frown itself) will greatly hop things along.

Sorry, we cannot accept returns for change of mind. Faults only.

Please return all items in their original packaging with all original labels attached.

Then pack it like you would pack a baby roo and send to the address below, with a printed copy of your order number and/or your email chitty-chat with us.

ROOBEE ROO (returns)
The Flecknoe Building, Ground Floor,
124 Albert Street, Ballarat Central,
VIC 3350